Refund policy

Return Policy

Print‑on‑Demand Products
Our print‑on‑demand items are made especially for you the moment you place your order. Because each piece is created to order, we’re unable to accept returns or exchanges for reasons such as choosing the wrong size, changing your mind, or similar situations.
If your item arrives damaged, defective, or with a printing error, please contact us within 30 days of delivery. Include a photo of the issue and your order details, and we’ll happily arrange a replacement or full refund at no cost to you.

Other Products
Some items in our shop are fulfilled by trusted third‑party suppliers. Return eligibility for these products may vary depending on the supplier’s policies. In general, we do not accept returns for change of mind or incorrect size selection. To help ensure the best fit, please double‑check all sizes and measurements before ordering.

If your item arrives damaged or defective, please reach out within 30 days of delivery with photos and your order information. We will work directly with the supplier to resolve the issue and ensure you receive a replacement or refund as quickly as possible.

A Cozy Final Note
If anything arrives less than perfect, we’re here to help — kindly, promptly, and with your satisfaction in mind.